Shipping & Returns
RETURN POLICY 100% SATISFACTION GUARANTEE CANYON RUNNER SPORTFISHING makes tackle that lasts. We design, manufacture and source our tackle to withstand the punishing abuses of Atlantic Canyon Fishing. We fish year round, so our tackle has to last, year round. Because our only R&D is to fish the tackle we make, we also need our customers to share with us when something doesn’t stand up to the abuse of deep sea fishing. So if it is not working or standing up to its task, we will take it back. Have your receipt? Please include it with the items you wish to return or exchange. This way we can reimburse your original purchase price to either your original method of payment or an canyonruuner.com store credit. No receipt? Please let us know as much information as you can about your purchase so that we can locate a record of your purchase. If we cannot, we will reimburse you with canyonrunner.com credit for the current selling price of the item or replace your item. To help ensure fairness to all customers, we do require a receipt in certain situations. Please see our Special Conditions for details. Special Conditions To help protect our customers and make sure every return or exchange is dealt with fairly, in certain situations we may either require a receipt or decline a return or exchange, including: • We cannot accept items for return that were not purchased directly from Canyonrunner.com -such as items purchased at thrift stores, online sellers or garage sales. • If an item has a missing label or it has been defaced, we cannot accept it for return without a receipt because we cannot be certain it was purchased directly from us. • On rare occasions we may find it necessary to require a receipt for returns and exchanges based on the nature of prior transactions. • For the safety of our employees, we cannot accept items that have been soiled or contaminated until they have been cleaned.
